Shipping policy

At Oak & Ember, we strive to ensure reliable and efficient delivery.

1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.

2. Delivery Time
Estimated delivery time is 7–20 business days, depending on your location.

3. Shipping Fees
Standard shipping rates apply. Free shipping promotions may be offered.

4. Tracking
All orders include a tracking number sent via email.

5. Delays
Delays may occur due to external factors such as customs, weather, or logistics issues.

6. Incorrect Address
We are not responsible for orders shipped to incorrectly provided addresses.

Contact: support@oakandember.top